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Working prototype, Nov. 2, 2026. Not published. No form sends anything.

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FAQ

What people ask us, and our answers. Don't see your question? Write to us. Business email

General questions Questions about the Storefront Questions about Veille Services Questions about La Veille Questions about Veille Lab Questions about Veille Studio

General questions

How much does a small business website cost with Veille?

The Storefront costs $199 for activation, then $59 a month, no commitment. The site is rented: domain, hosting and a secure connection (HTTPS) are included as long as the subscription runs. To own it, the one-time purchase costs $990, paid in two instalments, then $29 a month for maintenance starting in the second year.

Do I have to pay before I see my site?

No. We prepare a preview made for your business and you look at it with no commitment. You pay only if you say yes.

I already have a Facebook page. Why a website?

On Facebook, the platform decides who sees your posts. Your site lives at your own address, with your domain in your name, and you decide what people see there. People still check, even after an AI gives them an answer, and they want to land on your site.

Do you work all over Quebec?

Yes. Veille is a Quebec company, based in Lévis, that works all over Quebec, remotely, or on site when the job calls for it.

Will my site come up first in Google?

No one can promise that, and neither can we. We make sure your site clearly says what you do, where, and how to reach you.

Who owns the domain and the accounts?

You do. The domain and the tool accounts are in your name, and you keep the domain if you stop. With the Storefront, the site itself is rented. With the one-time purchase, it's yours.

Questions about the Storefront

What's included in the Storefront?

A page made for your business and designed for phones, the sections agreed with you, a contact or quote form, your Google profile put in your name and matched to the site, domain and hosting with a secure connection (HTTPS) during the subscription, one text correction a month, and our mistakes fixed at no charge.

What's not included?

On-site photography, in-depth copywriting, online store, advertising and any guaranteed spot in Google. Online booking is extra. Logo and on-site photos are done with Veille Studio.

What happens if I cancel the Storefront?

You can stop whenever you want. The site is taken down, and you keep your domain.

Can I have text changed after launch?

Yes. With the Storefront, one text correction a month is included, up to 30 minutes. With the one-time purchase, it's the same the first year; after that, $25 per 15-minute block, only when you ask.

Can I add online booking to my Storefront?

Yes. When your site is with Veille, setting up online booking costs $199.

Questions about Veille Services

Is the web audit refunded if I get a site?

It's 100% credited toward any Veille offer taken within 90 days of the audit.

Can I take online payments with booking?

Yes. With Square payments, setup costs $299, or $249 if your site is with Veille. You just need to ask for payments in writing.

Does Réputation+ write fake reviews?

No, never. Réputation+ drafts a reply to your Google reviews. Nothing is posted without your approval by text.

Can my customers opt out of the texts?

Yes. Every text ends with STOP.

Do you get a commission on the tools you recommend?

If a vendor pays us a commission, we tell you in the comparison.

Why limited spots?

To do every project well. If the month is full, we give you the next start date.

Questions about La Veille

What is La Veille about?

AI, explained for local businesses. Every month: news and real examples, what we make of them, how to use them in your business, and ready-made requests to give your AI. Written the week it goes out.

How often is La Veille sent?

Once a month. It's free.

How do I unsubscribe?

With the unsubscribe link in every newsletter, or by writing to us.

Questions about Veille Lab

Can I buy Coffre IA?

Not yet. Coffre IA has no price and no date. We measure interest before developing it.

What is the “I'm interested” form for?

To learn which projects local businesses really want. That decides what we build, and in what order.

Why do you ask for my industry?

To learn which projects interest which kinds of businesses. It helps us choose what to build first.

When does a Lab project become a service?

When a few first clients have tried it and the process is proven. It then moves to Veille Services.

Questions about Veille Studio

Which events do you cover with event photography?

For businesses: Christmas parties, after-work gatherings, corporate retreats, conferences, launches, grand openings, open houses, galas and award nights, fundraisers, golf tournaments, retirement parties. Private events: weddings, birthdays, family celebrations. Weddings have their own package. Your event isn't on the list? Ask the partner photographer.